Information We Collect
Information You Provide
We collect information you voluntarily provide to us, such as:
- Name and contact information when you fill out forms
- Email address for newsletter subscriptions
- Information provided during coaching consultations
- Communications you send to us
Automatically Collected Information
We may collect certain information automatically, including:
- Website usage data through Google Analytics
- IP address and browser information
- Pages visited and time spent on our website
- Referral source information
How We Use Your Information
We use the information we collect to:
- Provide coaching services and support
- Send you requested information and resources
- Communicate about appointments and services
- Send occasional newsletters (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To service providers who assist us in operating our website or conducting our business (under strict confidentiality agreements)
- When required by law or to protect our rights
Confidentiality and Professional Standards
As a professional coach, I maintain strict confidentiality regarding all client information. Coaching sessions and related communications are kept confidential unless:
- You provide written consent to share information
- There is an immediate threat to safety
- Legal obligations require disclosure
Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure data transmission (SSL encryption)
- Limited access to personal information
- Regular security assessments
- Secure storage of client records
Your Rights and Choices
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Unsubscribe from marketing communications
- Withdraw consent where applicable
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Analyze website traffic and usage patterns
- Remember your preferences
- Improve user experience
You can control cookie preferences through your browser settings.
Third-Party Services
Our website may use third-party services including:
- Google Analytics for website analytics
- Email marketing platforms for newsletters
- Payment processors for service payments
These services have their own privacy policies and terms of use.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@vivecoaching.com
Website: vivecoaching.com
Medical Disclaimer
The information provided through our coaching services and website is for educational and informational purposes only. It is not intended as medical advice and should not replace consultation with qualified healthcare providers.